*The IT Help Desk will be closed for the holidays: Dec. 23, 2019 -- Jan. 3, 2020.
Scheduled Colleague Maintenance Notice
Every Friday, 5:30 a.m. - 7 a.m. CST
Some services will be unavailable during this time.
IT Service ADVISORY - (Ongoing)
Microsoft released a security patch which has caused significant issues - including a substantial number of operating system failures - for more than a thousand workstations on our CTC campuses. The scale of this incident has resulted in an overwhelming number of calls and trouble tickets. We must ask for your patience as our desktop technicians respond to every reported issue as quickly as they possibly can.
This issue is causing computers to remain in continuous update mode. If you are currently experiencing this issue (or know someone who is), please contact the IT Help Desk at extension 3103 or via email at firstname.lastname@example.org.