Info Technology

Info Technology

Scheduled Colleague Maintenance Notice

Every Friday, 5:30 a.m. - 7:00 a.m. CST
Some services will be unavailable during this time.

Service Notifications

IT Service ADVISORY - 06/18/18

Issue: If you are having issues accessing or viewing UI 5.5, please clear your browser’s cache.

Colleague UI 5.5 is now available via the following URL: http://ui.ctcd.org.

If you need further assistance, please contact the IT Help Desk at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-061818-01


IT Service ALERT - 06/13/18

Activity:  Implementation of Colleague UI 5.5

Start Date/Time:  Sunday, June 17, 2018, at 11:30 p.m. CDT

Purpose:  Colleague UI 5.5 will be made available via the following URL:  http://ui.ctcd.org.

Numerous enhancements have been made in UI 5.5.  One of the most noticeable changes is the placement of the multi-valued window controller.  The controller is anchored at the top of the form, and will no longer be directly over the multi-valued field itself.  In addition, response time should be quicker as compared to UI 5.3. 

Staff using SoftDocs Autofile should continue to use UI 4.6.  IT is in contact with SoftDocs in regards to converting the background processing so that the forms function with UI 5.5, and this should be completed sometime this summer.  End of life support for UI 4.6 is set for October 31, 2018 by Ellucian. 

Impact on Service Delivery:  None.

End Date/Time:  Monday, June 18, 2018, at 12:00 a.m. (midnight) CDT

ITSA-061318-01


IT Service ALERT - 05/24/18

Activity:  New Hardware Installation

Start Date/Time:  Thursday, May 24, 2018, at 6:00 p.m. CDT

Purpose:  The IT Division will be moving several services to new hardware.

Impact on Service Delivery:  Colleague, Self-Service, WebAdvisor, and Informer may be temporarily unavailable during this timeframe.

End Date/Time:  Thursday, May 24, 2018, at 7:30 p.m. CDT

ITSA-052418-01