ABCs of CTC

Who do I call? Who does what here?
This handy publication provides details on CTC office functions to guide you to the right location.

If you see an error, please contact the department responsible for the area concerned.

Business Services

Business Services includes Contracting, Purchasing, CTC Bookstore, Food Services, Housing, Repographics, Inventory Management, Shipping and Receiving and Mail Distribution.

Continental Campus

Continental Campus operations and personnel.

CTC Foundation and College Development

Many answers to your Foundation, College development and scholarship questions may be found on our Foundation and Scholarship web pages.

Distance Education & Educational Technology

Development and maintenance of distance education courses and the implementation of educational technology including distance education technical support, Blackboard, online testing, Distance Education website, Distance Education course catalog and online and/or multimedia course development and revisions.

Facilities Management

Facilities Management includes facilities maintenance and repair issues; drafting and building floor plans; transportation and room reservations.

Fiscal Management

Fiscal Management includes Budget Management, Accounting, Bursar's Office, Accounts Payable and Accounts Receivable/Business Office.

Fort Hood Campus

CTC Fort Hood operations.

Human Resources

If you have any questions regarding employment opportunities, training needs, payroll, benefits or personnel records, please contact the appropriate department within Human Resources.

Information Technology

The IT Division works through three departments to ensure that CTC’s information needs are addressed. Resources, information and archived documents can be found on our Information Technology website

Institutional Effectiveness

Institutional Effectiveness includes institutional planning, assessment, survey development and research design.

Instructional Program Support Services
Serves as the POC of contact for the Texas Higher Education Coordinating Board and the Higher Education Regional Council. Current and proposed instructional programs, licensure requirements for CTC to conduct operations at distant locations, MIVER reviews, and articulation agreements. Oversees Carl Perkins federal grant administration. Maintains clearinghouse inventories of all traditionally delivered course syllabi and instructional materials. Publishes Curriculum Review Committee (CRC) agenda/minutes.
Library

Our mission is to help patrons develop information literacy competencies to achieve academic success and become effective, lifelong information users. We support the instructional and research needs of CTC faculty, staff and the diverse campus population and the surrounding community.

Marketing & Outreach

Marketing and Outreach includes media and community relations, marketing and publicity; graphics/desktop publishing and publications; and photography/college photos. Oversees the CTCD website, requests for promotional items/materials and enrollment communications.

Public Education & Special Projects

Public Education and Special Projects oversees dual enrollment operations for MCA, KISD & CCISD. Also the POC for Early College High School, Gear Up, Upward Bound, P20, and community courses offered in Copperas Cove. On-campus ISD events, DL enrollment management, course scheduling and quality assurance.

Risk Management

Risk Management includes workplace health and safety, workers compensation, insurance claims, legal issues and review. Security services (campus police) and the Student and Employee Assistance Program are also included.

Student Life

Student Life includes student activities and discipline, student clubs and organizations, Student Government (SGA), and student publications. Group/individual CTC campus tours, multicultural committee and student ambassadors are also included.

Student Success & Persistence

Student Success & Persistence (SSP) is a collaborative effort including Academic Studio, Disability Support Services and the Career Center. Support provided from Advising & Success Program Counseling, Retention Services and the Student Success & Engagement Strategies committee. The department works in unison to support the college mission.

Student Services-Overall

Student Services includes Admissions, Records and Registration, Financial Aid/VA, Testing Services, GAE/Distance Learning Records, and GAE Student Services. Also included are Eagles On Call Center, International Student Services, CATE Center Counseling, and Academic Advising.

Student Services-Dean

Many of the answers to your Student Services questions can be found on the CTC website at www.ctcd.edu. When you have questions for which you can’t find an answer, please contact the appropriate employee on the departmental list. You may also call the main Student Services number at 254-526-1298.

Student Services-Academic Advising

Includes general admissions and enrollment information, registration process, incoming transcripts, add/drop forms, degree or certificate plans and referral services. Graduation assistance, retention services and advisement counseling are also included.