Information Technology

Many answers to your information technology questions can be found on our website at Information Technology
Department/Responsibility Points of Contact

IT Customer Service

  • Employee clearance
  • Morton Hall internet access
  • Desktop technical assistance
  • AUDIX and phone usage assistance
IT Customer Service Center
254-501-3103
help.desk@ctcd.edu
Bldg 139

IT Organizational Chart

Director, IT Customer Service

  • Equipment procurement (computers, monitors, printers, telephones)
  • Equipment moves (computers, monitors, printers, telephones)
  • Software acquisition (non-standard software purchases, for CTC-standard software)
  • Software library (provides storage of CTC software media and license information)
Director, IT Customer Service

See Service Request Forms to submit electronic forms for equipment procurement, equipment moves, or software acquisition.
 
To add software purchased by departments to the IT Software Library, contact:

IT Customer Service Center
254-501-3103
help.desk@ctcd.edu
Bldg 139

IT Education & Training

  • AVAYA phones and AUDIX voicemail
  • Computer basics
  • Desktop management
  • Email
  • GoTo meeting
  • MS Outlook appointment scheduler
  • PivotLink
  • Vista desktop management
  • Voice over IP (VoIP)
See Service Request Forms to request IT education services or call:

IT Customer Service Center
254-501-3103
help.desk@ctcd.edu
Bldg 139
Content above is maintained by the respective department.