Student Services-Eagles on Call

The Eagles on Call Center provides support to distance learners and GoArmyEd students. Our dedicated team of Student Services Advisors staffs our Eagles On Call center ready to assist prospective and current CTC students through the admission and course enrollment process. We are available to assist current or prospective students in planning course schedules, degree plans, and general academic advising. Many of the answers to your DL Student Services questions can be found on the CTC website at www.ctcd.edu. You may call the Eagles On Call center at 254-526-1296 or 1-800-792-3348 x1296. When you have questions for which you can’t find an answer, please contact the appropriate employee on this list.

Department/Responsibility Points of Contact

Director, Eagles on Call

  • Supervises Lead Student Services Advisors
  • Supervises Office Specialists for VA Call Center and DL Records
  • DL Student Concerns
  • Oversees Eagles On Call center
  • Supports DL students outside Central Campus/Service Area 
Eva Hutchens, Director, Eagles on Call

254-526-1181
counselor.distanceed@ctcd.edu or
eva.hutchens@ctcd.edu
Bldg 119, Room 218 (no walk-ins)

Lead Student Services Advisors

  • Supervises Student Services Advisors
  • Academic Advisement
  • Request for DL Information
  • Courses not appearing in Blackboard
  • Online Instructor issues
  • Course Registration/Withdrawal
  • Reviews Tuition Assistance (TA) forms for non-Army students
  • Collects documentation and advises DL students for Admission/TSI/Tuition Assistance/Degree Plans
  • Textbook and instructional material concerns for DL students
  • Provides general GoArmyEd student enrollment information
  • Degree/Certificate program assistance for GoArmyEd students
  • Admissions/registration counseling for Army, Army Reserve, and Army National Guard students               using the GoArmyEd portal
  • Provide documents required for MyCAA 

Justin Conover
Tamiko Kinnebrew


254-526-1296
800-792-3348, ext. 1296
eaglesoncall@ctcd.edu
Bldg 119, Room 220 (no walk-ins) 

Student services advisor

  • Academic Advisement
  • Request for DL Information
  • Course not appearing in Blackboard
  • Online Instructor issues
  • Course registration/withdrawal
  • Reviews Tuition Assistance (TA) forms for non-Army students
  • Collects documentation and advises DL students for Admission/TSI/Tuition Assistance/Degree Plans
  • Textbook and instructional material concerns for DL students
  • Provides general GoArmyEd student enrollment information
  • Degree/Certificate program assistance for GoArmyEd students
  • Admissions/registration counseling for Army, Army Reserve, and Army  
            National Guard students using the GoArmyEd portal
  • Provide documents required for MyCAA funding requests

Charese Cruz
Sonia Davis
Myrna Hawkins
Shameka Jackson
Atina Myazoe
Paula Sanchez


254-526-1296
1-800-792-3348 x1296
eaglesoncall@ctcd.edu
Bldg 119, Room 219 (no walk-ins) 

Office Specialist II-VA Call Rep

  •  Process VA certifications for DL students
Beatrice Bagwell
254-501-3332
1-800-792-3348 x3332
beatrice.bagwell@ctcd.edu

Office Specialist ii - DL Records

  • Process DL course registration and withdrawal
  • Supports Student Services Advisors with clerical duties
  • Doc E Scan filing
Teresa Stevens
254-501-1648
1-800-792-3348 x1648
CDL.Records@ctcd.edu
Content above is maintained by the respective department.