Student Services-Overall

Available resources are also available at Student Services Tools


Points of Contact

Student SErvices

  • Oversees all Student Services Departments
  • Academic Fresh Start
  • Catalog Revisions
  • Institutional Liaison to Servicemembers Opportunity College
  • Institutional Reports and Statistical Data
Johnelle Welsh, Dean, Student Services
Bldg 119, Room 214

Academic Advising

  • Central Campus, CATE, and local/service area online students
  • International Student Services
  • Eagles On Call Center
Eva Hutchens, Associate Dean, Enrollment Services
Bldg 119, Room 116


  • Admissions
  • Residency Requirements
  • Recruitment
Shannon Bralley, Director, Admissions and Recruitment/DL Records
Bldg 119, Room 109A

Central Records and Registration

  • Main Campus Systems Registrar
  • Faculty Grade Changes/Withdrawals
  • Dual Credit Enrollment
Stephen O’Donovan, Associate Dean, Admissions, Registration & Records
Bldg 119, Room 210

Testing Services

  • TSI, GED, THEA, ACT, ASE, and other Nationally recognized exams
  •  CATE Center Module and Online Testing
  •  Test Proctor Approval

Victor Gates, Director, Testing Services
Bldg 111, Room 235

Student Financial Aid and Veterans Assistance

  • Financial Aid  
  • Veterans Benefits
  • Scholarships
  • Concurrent Admissions for Army Enlistees (ConAP)
Annabelle Smith, Associate Dean, Offices of Student Financial Aid and Veteran Services
Bldg 111, Room 216A

Evaluations and Graduation

  • SOC agreements
  • Civilian work experience
  • GoArmyEd and Military Retirees’ Student evaluations
  • C&I Campus student evaluations
  • Graduation
  • Incoming Transcripts
Debbie Hansen, Director, Evaluations and Graduation
Bldg 119, Room 217

Student Support Center

  • Student information services
  • General student advisement assistance
  • Student/faculty/Staff ID cards
Taura Pool, Coordinator, Student Support Center
Bldg 119, Main Lobby

Eagles on Call

  • Distance Learning Student Concerns
  • Eagles on Call Center
  • MyCAA Degree Plans
Justin Conover or Monica Griego, Lead Student Services Advisor
254-526-1296 or
Bldg 119, Room 219

Student Services Support

  • Institutional reports
  • Informer Assistance
  • Electronic Forms and Document Imaging
Karen Dewees, Coordinator, Student Services | Military Contracts
Bldg 119, Room 216A

College Credit For Heroes

  • Official Evaluation of Military Career
  • CCH Transcripts
Brigitte Flynt, Director, College Credit for Heroes
Bldg 136, Room 103A
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