Human Resources

Many of the answers to your Human Resource questions can be found on our website at  When you have questions related to your work environment, benefits or pay, please contact the appropriate employee on this list.
Department/Responsibility Points of Contact

Human Resource Management

  • HRM Policies/Procedures Manual
  • Employee complaints/grievances
  • Job descriptions
  • Employee performance evaluations
  • Exempt and non-exempt experience evaluations
  • Dress code
Holly Jordan, Director, Human Resource Management
Bldg 557, Room C103


Employment Services

  • Job postings/application processing
  • New employee inprocessing
  • Initial training period
  • PEID numbers/position codes
  • Family Medical Leave Act (FMLA)
  • Employment verifications
  • Personnel files
  • New employee nametags
Shelly Gonsalves, Assistant Director, Human Resource Management
Bldg 557, Room C119

Doreen Ackom, Supervisor, Employment Services
Bldg 557, Room C122

Carlisia (Nikki) Lane, Recruitment Supervisor, Employment Services
Bldg 557, Room C107


  • Equal Employment Opportunity (EEO)
  • Hiring process
  • Candidate selection review
Jacqueline Thomas, EEO Coordinator, Human Resource Management
Bldg 557, Room C105

Employee Benefits

  • Health benefits
  • Educational benefits
  • Optional Retirement Plan (ORP)
  • Teachers Retirement Systems of Texas (TRS)
  • Tax Deferred Annuity (TDA)
  • Optional benefits
  • Cobra
  • General retirement information
Annette Fay, Manager, Employee Benefits
Bldg 557, Room C130

Pension Plan

  • Supplemental Pension Plan (SPP)
  • Qualified Pension Plan (QPP)
Sandra Alvarez, Coordinator, Pension Plan
Bldg 557, Room C132

Payroll Services

  • Direct deposit
  • Time sheets
  • Vacation and sick leave
  • Overtime pay
  • Jury duty
  • Tax exemptions
  • Leave without pay
  • Parent-teacher conference leave
Debra Austin, Director, Payroll Services
Bldg 557, Room C121

Employee Training

  • New employee orientation
  • Customer service training
  • Initial Mura CMS training
  • EEO/sexual harassment training
  • Colleague basic navigation training
  • Training calendar
  • Computer skills training
  • Leadership training
Scott Wyman, Coordinator, Employee Training & Technology
Bldg 557, Room C135

Content above is maintained by the respective department.