Information Technology

Many answers to your information technology questions can be found on our website at Information Technology. See our Service Request Forms to submit electronic forms for equipment procurement, equipment moves, or software acquisition.
Department/Responsibility Points of Contact

IT Help desk

  • Computer and telephone services or training. 

IT Help Desk
Monday -- Thursday: 7:00 a.m. to 5:30 p.m. CST
help.desk@ctcd.edu
Local: 254-501-3103
In-State: 800-223-4760 Ext 3103
Out-of-State: 800-792-3348 Ext 3103

IT CUSTOMER SERVICE

  • Desktop technical assistance
  • Email assistance
  • Password assistance
  • AUDIX and phone usage assistance
  • Equipment procurement (computers, monitors, printers, telephones)
  • Equipment moves (computers, monitors, printers, telephones)
  • Software acquisition (non-standard software purchases, for CTC-standard software)
  • File storage
help.desk@ctcd.edu
Local: 254-501-3103
In-State: 800-223-4760 Ext 3103
Out-of-State: 800-792-3348 Ext 3103

IT EDUCATION & TRAINING

  • AVAYA phones and AUDIX voicemail
  • Computer basics
  • Desktop management
  • Email
  • GoTo meeting
  • MS Outlook appointment scheduler
  • PivotLink
  • Vista desktop management
  • Voice over IP (VoIP)
help.desk@ctcd.edu
Local: 254-501-3103
In-State: 800-223-4760 Ext 3103
Out-of-State: 800-792-3348 Ext 3103

Content above is maintained by the respective department.